# Privacy policy | TEnergy

Source: https://tenergy.me/privacy

1.  [TEnergy](/)
2.  Privacy policy

# Privacy policy

What we keep when you use TEnergy, why, and what stays in your browser.

Last updated: 2026-10-18

## Who is responsible

TEnergy (“we”) operates tenergy.me and its API and decides how the data below is used. Questions and requests: [contact@tenergy.me](mailto:contact@tenergy.me).

## What we collect

We do not ask for your name, documents or any private key or seed phrase. What we keep comes from using the service:

| Data | When | Why |
| --- | --- | --- |
| Wallet address you sign in with | on sign-in | to identify your account |
| Receiver addresses, orders, amounts, prices, transaction hashes | when you buy | to deliver energy and prove delivery |
| Payments, deposits, balance and refunds | when money moves | accounting and refunds |
| Sign-in history: address, IP address, time | on each sign-in | account security |
| IP address of sign-in challenges, API key use and account changes | on those requests | abuse prevention and security audit |
| Email or Telegram account | only if you add them | notifications and sign-in |
| Address book labels, webhook URLs, API key labels | only if you create them | the features you set up |

Our servers also keep technical request logs (IP address, time, requested path) for security and troubleshooting.

Addresses, payments and delegations are recorded on the TRON blockchain. That record is public and permanent, and neither we nor anyone else can change or delete it.

## Why we may use it

-   **To provide the service you asked for:** orders, delivery, your account, refunds.
-   **Legitimate interest:** keeping accounts and the service secure and preventing fraud and abuse.
-   **Legal obligation:** keeping accounting records and answering lawful requests from authorities.

We do not sell data and do not use it for advertising.

## Analytics

We use Google Analytics to see how visitors find and use the site: pages viewed, the site that sent you, your country and device, and steps such as getting a quote or paying for an order. It never receives your TRON addresses, transaction hashes, keys or e-mail.

In the European Economic Area, the United Kingdom and Switzerland, Google Analytics sets no cookies until you press “OK” in the cookie notice, and receives only anonymous signals without an identifier. Elsewhere it sets its cookies from your first visit. “Decline” turns them off anywhere. We run no advertising and share nothing for ads. To change your answer, open [this link](/privacy#cookie-choice): the notice appears again.

## What is stored in your browser

We use no advertising or tracking cookies. Analytics cookies are set after “OK” in the cookie notice, or, outside the EEA, the UK and Switzerland, until you press “Decline”. Besides them, the site stores only what it needs to work:

| Name | Type | Kept | Purpose |
| --- | --- | --- | --- |
| `tenergy_session` | cookie, not readable by scripts | 30 days, or until you sign out | keeps you signed in to the dashboard |
| `tg-locale` | local storage | until you clear it | the language you picked |
| `tenergy.wallet.last` | local storage | until you clear it | reconnects the wallet you last used in the dashboard |
| `tg-code-lang` | local storage | until you clear it | the programming language you picked in code examples |
| `tg-consent` | local storage | until you clear it | your answer to the cookie notice |
| `tenergy.first_touch` | local storage | until you clear it | how you first found the site (the referring site, campaign tags, the first page), sent with sign-in or a wallet payment |
| `tenergy.promo` | local storage | until it is applied | a promo code from a link, applied after sign-in |
| `_ga`, `_ga_MJPR80KHPZ` | cookies, Google Analytics | up to 2 years | after “OK” (outside the EEA, the UK and Switzerland: unless you press “Decline”): tell repeat visits apart for analytics |

## Who else receives data

-   **The TRON network**, when a payment or delegation is made.
-   **TronGrid**, a public TRON node service your browser contacts when you pay from a connected wallet.
-   **WalletConnect**, only if you connect a wallet through it; its relay passes messages between the site and your wallet.
-   **Energy providers**, which receive the receiver address when an order is filled from their capacity.
-   **Google**, through Google Analytics, as described under Analytics.
-   **Our hosting and infrastructure providers**, which process data on our behalf.
-   **Authorities**, where the law requires us to disclose data.

## How long we keep it

Account, order and payment records are kept while your account exists and afterwards for as long as accounting and legal obligations require. On-chain records cannot be deleted by anyone.

## Your rights

You can ask us to show, correct or delete your data, to restrict or object to its use, or to hand it over in a portable format. We delete what the law does not require us to keep. You may also complain to your data protection authority. Write to [contact@tenergy.me](mailto:contact@tenergy.me).

## Age

The service is not intended for anyone under 18.

## Changes

When this policy changes, we update it here and change the date at the top.